Stage 3: Delivery
Blocker
The team struggles to solve problems together.
Solution
Establish a stable working structure supported by working agreements.
From Simple Flow to Structured Delivery
Up until now, the team has worked well with a simple PLAN–DO–CHECK–ACT cycle.
But now the situation has changed:
We have more incoming customer work than the team can handle.
Requests are less predictable in size, clarity, and urgency.
The team risks losing focus without a way to filter and prioritize.
It’s time to add structure.
Choose Your Delivery Style
We start by deciding how the team will deliver work going forward. (Full guide below)
Sprints → Work is delivered in fixed timeboxes (1–4 weeks), with a planned scope, clear goals, and regular demos for stakeholders.
Best when: Work is predictable, scope is well-defined, and stakeholders expect roadmap alignment.
Kanban → Work flows continuously with no fixed end dates, pulling tasks only when there’s capacity. Focus on limiting WIP and improving flow.
Best when: Work is interrupt-driven, priorities shift often, and fast turnaround is important.
Ceremony Level 2
At this stage, three ceremonies become essential:
Daily Standups → Keep tight collaboration with short, focused daily syncs.
Backlog Refinement → Establish a routine for preparing and clarifying incoming work before it’s added to the delivery queue.
Retrospectives → Create a recurring space to reflect and improve on how the team works together and with stakeholders.
Why Add Ceremonies Now
Two main reasons:
Structure the inflow of work
Customer requests now vary in size, clarity, and urgency.
Without a process, important work risks being delayed or skipped.
A structured approach helps us filter, size, and prioritize work effectively.
Add friction to available work
Not all work is ready to start — and that’s a good thing.
By using Definition of Ready (DoR), Definition of Done (DoD), work sizing, and ceremonies, we make sure only clear, valuable, and actionable work enters the team’s flow.
This protects the team from rework, confusion, and wasted effort